“Here Be Dragons” – Taking the Path Less Travelled:

Cold Calling by Email

Terror.

Unanticipated reactions. Outright and multiple rejections. Over-thinking. Dread about how much work is involved. Past and multiple failures. The fear of wasting an employer’s time. All of it conspires to make most people, including me, fearful of “cold calling.”

How many times have we wanted to do something but ultimately didn’t? An email is sitting unsent. A phone number was requested and saved, but it was never called. The fear our minds generate as we spiral into thinking, “What if they think I’m annoying?” Not to mention the physical reactions from stress and anxiety, the tight chest, sweaty hands, and racing thoughts.

Cold calling, knocking on doors, asking if an employer is thinking of hiring now or in the near future, is difficult and often fraught with rejection … but what if it could be easier?

Slaying the Dragon: Start with honesty

However, “third best” does not mean ineffective.

For job seekers who live with social anxiety, neurodivergence, mobility challenges, caregiving demands, language barriers, or simply an intense fear of real-time rejection, email creates something powerful: space.

Cold outreach by email is not about replacing every other strategy. It is about supplementing them. It is about creating momentum where paralysis once lived.

That means we have to adjust our expectations and stop trying to think for employers.

In reality, with proper preparation and planning, email outreach is a low-risk, high-opportunity strategy.

And sometimes, that control is exactly what makes the dragon small enough to approach.

Slaying the Email Dragon: Preparations

Next, research those employers, learn what they do, how big they are, what their culture is like, what they are proud of, and what their policies on diversity, equity, and inclusion are. Check for recent news, expansions, or projects; anything to indicate hiring needs. As you research, look for names of hiring managers, department heads, or Human Resources people to address your emails when you are at that point.

Slaying the Email Dragon: Reframing Cold Outreach

Remember, you are not selling yourself; you are exploring alignment with the employer.

Slaying the Dragon: Sharpening your sword or drafting your email.

Structure and a plan lower anxiety. As our aim is conversation, we initially aim for learning, not approval. Sending five imperfect emails is better than not sending a perfect one. Each time you draft an email, you get better.

Subject: Interest in Current and Upcoming Opportunities

Dear John,

My name is Sarah Thompson, and I am a recent Business Administration graduate with experience in customer service and administrative support. I have been following your company’s recent expansion into the Ottawa market and was impressed by your focus on community partnerships.

I am writing to introduce myself and to inquire about any current or upcoming opportunities within your operations or customer relations teams. In my previous role at ABC Services, I supported a team of five managers, coordinated scheduling, and helped streamline client communications, which reduced response times by 20%.

I would appreciate any guidance you might be able to offer regarding potential openings or the best way to apply for future roles within your organization. If helpful, I would welcome the opportunity to briefly speak by phone at your convenience.

Thank you for your time and consideration.

Sincerely,

Sarah Thompson

Phone number & Email address

Slaying the Dragon: Check your sword before confronting the dragon.

After creating your email, proofread it for spelling, grammar, and professionalism. I would recommend using AI to rate the effectiveness of your email and make changes; accordingly, however, avoid the temptation to use AI to write the email. Your dragon will win if the employer cannot see your authentic self in your words and thoughts. Tailor each email for each employer and always send your emails one at a time.

Slaying the Dragon: What if you miss the target?

When approaching employers, keep in mind that if you have 10% response rate, that is normal, and if 20% respond, that is excellent.

Subject: Following Up – Interest in Opportunities

Dear John,

I hope you are doing well. I wanted to briefly follow up on my email from last week regarding potential current or upcoming opportunities within your operations or customer relations teams.

I understand how busy things can be, particularly during periods of growth, but I remain very interested in learning more about your organization and how my administrative and client support experience might contribute.

If there is someone else I should connect with, or a preferred way to apply for future roles, I would greatly appreciate your guidance.

Thank you again for your time and consideration.

Sincerely,

Sarah Thompson

Phone number & Email address

Slaying the Dragon: Becoming a Dragon Slayer

Congratulations, by even getting this far, you have taken some big steps forward. This will help transform you into a person who takes initiative, a person who creates opportunities for yourself, and someone who makes things happen instead of waiting to be chosen.

Slaying the Dragon: Your Legacy

We began this post with the word “Terror.” Doing email cold-calling means you don’t have to be fearless; you just need to be consistent. You don’t have to love doing cold outreach; you just need to try it and be persistent.

Know that the first email is the hardest, the tenth is easier, and the fiftieth will feel normal.

“Go make the dragon smaller.”

Paul.

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