ENCOURAGING RISK/accepting failure
Sometimes the key to innovation is knowing how to handle failure, rarely do most ideas succeed the first time … how do you handle failure?
HR 101 – Building Clarity and Purpose
Establishing clarity and purpose for a new associate is one of the most fundamental things an organization can do, your culture starts here.
THE KEY TO BEING A GOOD LEADER … is doing the small things that nobody notices.
Leadership doesn’t have to be complicated and its not all about charisma, it’s about people, it’s about respect, it’s about doing small things well.
SALES 101 – Using Res Forms
“Reservation form (n) – A one- or two-sided form for recording all of the information pertinent for a sale.”
SALES 101 – How to sell Case Goods
SALES 101 SERIES – How to sell bedroom furniture, dining room/dinettes, coffee and end tables. 6 easy steps.
When starting a new job …
Starting a new job can be a time of anxiety and discomfort because your comfort zone has been turned upside down. These are a few of the points that I share with new associates when they start working.
Are your associates afraid to talk to you?
I have been a leader, supervisor, or manager for most of my life and one thing in particular is something I always tried to overcome was the fear that some people have about speaking honestly me. Fortunately, many of the people I have been responsible for, have done that, and as a result, together we succeeded, and our staff turnover was greatly reduced.
Delivery and Set Up Standards
WANT TO BE THE BEST – You have to do more than everyone else. “Champions do ordinary things better than everyone else” – Chuck Noll Too often we are guilty of assuming that everyone understands […]