In 1500 words or less, each post will give you something you can use TODAY to build yourself, your people and your organization whether your organization is a "for-profit" or a "not-for-profit."
Opting out of the race to zero margins, zero profit, and zero loyalty will make you different. Listen to what customer’s say, price is important but so is value, build value and you build loyalty.
Training your associates should be your greatest competitive advantage. Build on your on-boarding and out train your competition, it will make you stand out.
The preparation that goes into planning and executing a sale is the key to success. Here are some tips that can make all the difference.
Successfully implementing change can be difficult for any organization, small or large. Consider using a “Red Team” to improve your chances of success.
Each of the 6 steps is important, the final two steps simply finish the process we started with Building Rapport. If you have done the preceding 4 steps, closing should feel natural. Most people ignore the 6th Step and it is really the key in your sales relationship with your customer.
If you find yourself asking this question, the answer is probably something that “YOU” aren’t doing as a leader or manager. The solution is to take a hard look at how you are approaching the problem.
Two of the most over-looked steps in selling are these two: EDUCATION and DEMONSTRATION. Many times these are the keys to success.
Difficult people are a fact of life, take the time, learn how to handle these situations when they occur. Anticipate issues, and be prepared through training and practice.
Sales is part science and part craft, to be successful you need to learn the steps that help you to meet your customer’s needs and wants, with what you can offer. These lessons have come from learning from the very best people in retail, I hope they help you the same way they have helped me and my associates.
Time is limited for most Sales Managers and they cannot help everyone, take the initiative and try these 50 THINGS YOU CAN DO YOURSELF to be better.