CHANGE 101 – USING RED TEAMS
Successfully implementing change can be difficult for any organization, small or large. Consider using a “Red Team” to improve your chances of success.
Category: Company Culture
The culture of your company is perhaps your most important competitive advantage. For the most successful companies they build their culture as often as they breathe.
SALES 101 – FINAL TWO STEPS OF THE 6 STEPS OF SELLING.
Each of the 6 steps is important, the final two steps simply finish the process we started with Building Rapport. If you have done the preceding 4 steps, closing should feel natural. Most people ignore the 6th Step and it is really the key in your sales relationship with your customer.
LEADERSHIP 101 – SUCCESSFULLY MANAGING CHANGE.
If you find yourself asking this question, the answer is probably something that “YOU” aren’t doing as a leader or manager. The solution is to take a hard look at how you are approaching the problem.
CUSTOMER SERVICE 101 – How to deal with difficult people.
Difficult people are a fact of life, take the time, learn how to handle these situations when they occur. Anticipate issues, and be prepared through training and practice.
CULTURE 101 – Onboarding
Great companies do a great job ON-BOARDING their new associates. In the excitement and rush of hiring new associates many companies miss this vital step.
Here are some quick tips to help your company.
Culture 101 – Building a great environment for your people
Building your company’s culture is one of the most important competitive advantages that you can have. These tips are easy, inexpensive, and can be done right away.
ENCOURAGING RISK/accepting failure
Sometimes the key to innovation is knowing how to handle failure, rarely do most ideas succeed the first time … how do you handle failure?
When starting a new job …
Starting a new job can be a time of anxiety and discomfort because your comfort zone has been turned upside down. These are a few of the points that I share with new associates when they start working.