In 1500 words or less, each post will give you something you can use TODAY to build yourself, your people and your organization whether your organization is a "for-profit" or a "not-for-profit."
Losing your job can be devastating regardless of the circumstances. You may have seen it coming, you may not have; frankly it doesn’t matter how it happened. What matters now is “WHAT ARE YOU GOING TO DO?”
Many small to medium sized enterprises (SME’s) would like to increase their “Business to Business” (B2B) sales. Some struggle with finding an approach that works. Owners, Managers, and Sales Associates from all sizes of organizations just need a plan and to keep a few basic things in mind.
If Pride, Arrogance, and Complacency are the 3 deadly sins of leadership; then humility, consideration, and determination are the antidote. The very best leaders set the example for their associates and organizations.
Top associates come in people of all shapes and sizes, ages and demographics. When you bring someone new onboard, look for as many of these characteristics as possible. Build a culture that brings out and develops these traits.
All organizations should develop, empower, and foster accountability with their sales associates, unfortunately, many do not. No one disputes the need for guidelines and policies; however, your rules should help facilitate business not drive customers to your competition. Be careful that rules for 1% of your customers don’t negatively affect the other 99%.
Many organizations have meetings, top organizations have effective meetings that are built around interaction, innovation, and provide tools for their associates that can be used immediately.
Many small and medium-sized businesses do not have clear employment agreements and they should. New Associates should also be aware of their rights and ensure that they understand what their employers expects. This blog can help both the employer and the new associate develop a strong partnership together.
Providing value for your customers; making the sales experience easy and hassle free; having integrity, building trust; respecting your customer … these are some of the key selling fundamentals on the path to on-line sales success.
Never and always are sometimes words to avoid; however, they have a place and can form an effective reference point for training new associates for any kind of organization.
To do more than survive, to succeed in any field of endeavour, you and your organization need to have as many competitive advantages as possible. Always being thinking about what makes you special, different, and better.