What are the things you don’t see?

A famous racecar driver once said that races are won by how fast you get through the corners, not how fast you go in a straight line.  Many organizations focus on the flash and sizzle of their worlds, ignoring at their peril the routine and perceived “basic” things.  Failure to acknowledge and overcome Organizational Vulnerabilities are the things that will cause your team to fail. 

TRAINING 101 – Role Playing

Like so many skills, selling ability is a learned skill. Even someone with “natural selling skills” can be better. Perhaps the most effective training method is also the one that most people feel the most uncomfortable with: role-playing. The primary focus of this post is teaching selling skills; however, role-playing can help in virtually any training situation.

FIRST DAY ON THE JOB 101:

The first day for a new associate is a KEY day and may determine whether a new associate will be successful or not. It does not matter what type of job it is. Please as an associate, as a manager, or as an owner; prepare and anticipate where the issues will be and minimize them.
If you do this well, the new associate has a much better chance of being a good associate. If you don’t, you may not get a second chance.