In 1500 words or less, each post will give you something you can use TODAY to build yourself, your people and your organization whether your organization is a "for-profit" or a "not-for-profit."
The culture of your company is perhaps your most important competitive advantage. For the most successful companies they build their culture as often as they breathe.
Opting out of the race to zero margins, zero profit, and zero loyalty will make you different. Listen to what customer’s say, price is important but so is value, build value and you build loyalty.
The preparation that goes into planning and executing a sale is the key to success. Here are some tips that can make all the difference.
Successfully implementing change can be difficult for any organization, small or large. Consider using a “Red Team” to improve your chances of success.
Each of the 6 steps is important, the final two steps simply finish the process we started with Building Rapport. If you have done the preceding 4 steps, closing should feel natural. Most people ignore the 6th Step and it is really the key in your sales relationship with your customer.
If you find yourself asking this question, the answer is probably something that “YOU” aren’t doing as a leader or manager. The solution is to take a hard look at how you are approaching the problem.
Difficult people are a fact of life, take the time, learn how to handle these situations when they occur. Anticipate issues, and be prepared through training and practice.
Great companies do a great job ON-BOARDING their new associates. In the excitement and rush of hiring new associates many companies miss this vital step.
Here are some quick tips to help your company.
Building your company’s culture is one of the most important competitive advantages that you can have. These tips are easy, inexpensive, and can be done right away.
Sometimes the key to innovation is knowing how to handle failure, rarely do most ideas succeed the first time … how do you handle failure?
