A place to start
As an organization, owner, executive director, manager, volunteer or as a co-worker, you may know someone who does not have or really doesn’t understand “tenant’s insurance”.
Category: HR/Associate Development
There will be a variety of posts, encompassing everything from hiring checklists to training ideas and documents based on more than 25 years of experience and learning from the best people in the business.
Day to Day Management
Although the focus of this post is on “Retail Management,” the issues discussed are transferable to many other sectors.
Retail management can make you feel like a “pin-ball” some days as you juggle the inevitable day to day questions and issues that fill a manager’s or supervisor’s day. It is important to remember that the interruptions that keep you from doing your job actually are your job! Taking care of your associate’s questions and allowing them to look after your customers or your clients is really, what makes a manager successful.
Understanding Insurance
As an organization, owner, manager or supervisor, volunteer, or as a co-worker, do you know someone that you suspect does not have or really does not understand what insurance they should have?
SALES INTERVIEWS
Selling is a career. Sales can be very rewarding and offers something different every day. Whether you are looking for sales associates, you are one or considering becoming one; take a few minutes and consider these questions.
TOOLS FOR YOUR ORGANIZATION:
Finding the right people in a sea of applicants can be challenging but it is very doable. There are some very simple tools to ensure that the people you hire are the best fit that you can find; and this is one of them.
Through the other person’s eyes
“The best way to win a fight … is to avoid having one,” this oft forgotten lesson from Dale Carnegie is one of the fundamentals of “How to Win Friends and Influence people.” It is, however, only part of his lesson. A missing link is to remember that you should always try to “appreciate the other person’s perspective.”
EVERYONE IS RESPONSIBLE – But are you prepared?
According to the Ontario Ministry of Labour’s website, in Ontario more than 250,000 workers are injured in workplace accidents annually. Their most recent statistics show the average direct cost of these accidents can be more than $20,000; in medical expenses, lost time, lost productivity, etc. In certain cases, direct and indirect costs can exceed $80,000. Accidents can injure associates and visitors, result in fines, penalties, and lawsuits that in some severe cases can result in organizations being shut down. Many of these accidents are preventable or can be mitigated if an organization, from the top to the bottom, commits themselves to a culture of proper Health and Safety.
Employment Standards Act – For Students
Have you ever had questions about your job and didn’t know who to ask or didn’t feel comfortable asking? When you are a student, it can be a little intimidating.
GIVING BACK – Coaching Minor Sports
Some of my posts are about building the culture of organizations. A great way is to encourage your associates to volunteer to help with minor sports. These are a few tips and lessons that people shared with me and I believe made a significant difference helping me to coach, and helping the players to learn and have fun.
HEALTH & SAFETY BASICS – Students & New Hires
Did you know that Students and young workers have a much greater chance of being hurt in the workplace than older workers?
Part of the reason is inexperience and lack of training; another part though is a lack of understanding of the protections that are in place for all workers regardless of experience. Consider this to be an introduction which outlines some of the government legislated protections that are in place for you.