Category: Operations

A Primer for Small and Medium-sized Organizations

Paul Wagenaar

Organizational toxicity is a major problem for some small and medium-sized organizations. Failing to acknowledge and effectively remove the toxic elements could result in poor morale, low staff retention, and left unchecked the elimination of the organization itself.

Today’s post is a primer, a short guide to creating a plan to change the dynamics of your organization for leaders, managers, and everyone else in the affected organization.

Tools Everyone Can Use

Paul Wagenaar

Perhaps the most important of the posts for small and medium sized organizations of all stripes I have written so far. Looking after your people effectively will make the difference between success and becoming a “train wreck.”

When your organization is not your organization

Paul Wagenaar

Internal dynamics in any organization are interesting. All organizations, large or small, for-profit or not, all face external challenges. What happens though, when the greatest threats to growth, adaptation, and evolution come from inside?

A Recurring Theme

Paul Wagenaar

I believe “for-profit” and “not-for-profit” organizations both can and must make a difference in our communities. Since my return to the “for-profit” sector my posts have refocused on issues and concerns shared by many small and medium-sized organizations; however, the perspectives and lessons learned while working for the United Way and Canadian Mental Health Association are just as important as marketing, sales, and logistics.

Please take five minutes and see if there are any tools in this post you can use. Change starts with one person and we need your help.

Adapting, Improvising, and Overcoming

Paul Wagenaar

For small and medium-size organizations of all stripes, finding good people in a challenging labor market has never been harder. Take five minutes and consider some unconventional solutions.

“The customer is not always right”

Paul Wagenaar

“The customer is always right …” is not a valid argument. “The customer has rights,” is. You have rights and you have responsibilities.

Take a few minutes, you will find this to be a short guide to finding the right retail organizations for you.

Leading Evolution

Paul Wagenaar

People are any organization’s greatest strength, conversely they can also be its downfall. Successfully navigating through issues of entitlement, appreciating the importance of gratitude, and ensuring connectively is not always easy. Organizational evolution is the path to surviving and thriving in today’s world.

Avoiding drama, politics, and bull#@%!

Paul Wagenaar

This post was inspired by a series of miscalculations and mistakes I unfortunately helped to create. The end result was the exit of a very good person from an organization I care about deeply. What follows is a summary of our “lesson’s learned” that we will apply for the next time.

Why now is a good time to plan your Christmas Party.

Paul Wagenaar

This might seem like the last item on your list of priorities heading into likely the warmest month of the year … do yourself a favor and give me five minutes.
Christmas parties can be more than just seasonal staff party. Done well with planning and preparation they can be your annual key event to build morale and staff retention.
See what you think, and if you liked this post check out more than 220 others for small and medium-sized organizations at salestrainer.blog.

To be successful in sales don’t sell!

Paul Wagenaar

Covid 19 changes how we did things, many things suffered including how many people approached sales.

Sales is about solving issues; satisfying wants and desires. It is also not limited to furniture, automotive, and real estate. Virtually all of us are involved in sales, the traditional definition as well as for ideas, new concepts, and to lead change in organizations.

I believe sales is not selling, give me five minutes and see if agree.