TRAINING 101 – WAREHOUSE & DELIVERY
Training your associates should be your greatest competitive advantage. Build on your on-boarding and out train your competition, it will make you stand out.
Category: Operations
CHANGE 101 – USING RED TEAMS
Successfully implementing change can be difficult for any organization, small or large. Consider using a “Red Team” to improve your chances of success.
CUSTOMER SERVICE 101 – How to deal with difficult people.
Difficult people are a fact of life, take the time, learn how to handle these situations when they occur. Anticipate issues, and be prepared through training and practice.
Warehouse 101 – The key to your profitability
Most organizations focus on sales and their warehouse is almost an afterthought. Your warehouse is the key to executing your vision and is equally as important as any department.