An open letter of help to an entrepreneur and a friend.

People who start a new enterprise are rare and worthy of our praise. Only a few survive, fewer still thrive; however, that does not diminish their bravery. They are committed to making their dream a reality … sometimes they need a little help and that’s what this post is all about.

More than doing just one thing …

I began as a good manager but a poor leader. I benefited from good mentors and people who believed in my potential and through hard work, and many missteps, I have become a better manager and a good leader. In a small way, I hope this post repays their faith and helps you.

Success does not result from a single action, success is the cumulative result of hundreds of small intricate actions and decisions; but most importantly success comes from treating your people well.

It’s about what they want …

I am passionate about people, learning about them, learning from them, helping them, and helping me. For organizations that want to engage with their communities, with perspective clients and future employees a great vehicle is attending a trade show, job fair, or other types of exhibitions. Improve your success by considering the following “do’s and don’ts,” as always please feel free to add your suggestions.

Things to consider …

Good organizations want to find good people and good people are seeking jobs with good organizations. In today’s “Tools Everyone Can Use,” there are tips for both sides to use that work that you can start using right now that will make a difference.

What to keep, what to lose.

Your resume is an advertisement. A very specific tool to show a prospective employer you should be invited for an interview.

It is not your biography of everything you have done in your life. Too many resumes fail for this reason, my own included.

Take a few minutes, see what you should unpack, repack, and create a resume that shows your skills, your experiences, and why you are the best person to be hired.

21 Questions/Lessons Learned

Small and medium-sized organizations, retailers, service companies, and even charitable organizations struggle even in good times. When inflation is high, the labour market is tight, and competitive pressures cause many sleepless nights it is an even greater struggle.

Success, the ability to adapt and overcome is achievable, a good place to start is to consider the lessons learned in “beware the rabbit hole.”

SME SURVIVAL/thriving – 21 Prospecting Tips

We may live in the most competitive environment for small and medium-sized organizations ever. Competition for limited resources for charitable organization and for “for-profit’s” is literally a fight for survival. “Prospecting” for new clients and customers is some many smaller organizations should be examining. Today’s “Tools Everyone Can Use,” includes elements of the ongoing processes that can help you today.

Don’t cry, learn from spilled milk …

People are the “everything” for any organization. What if I told you, your organization could be much more successful without seeing any more clients or customers than you are right now? Every organization has “spillage,” clients or customers who leave your organization unsatisfied.

Starting today, especially after reading this short introduction, you and your people, regardless of your place in our communities, can do better. Providing an “Exceptional Customer Service Experience” is the starting point. This is true whether your organization is dedicated to sales or an established charitable organization. Take 5 minutes and see what you think.

Adapting, Improvising, and Overcoming

For small and medium-size organizations of all stripes, finding good people in a challenging labor market has never been harder. Take five minutes and consider some unconventional solutions.