MORE TEACHABLE MOMENTS

I work assisting people who are experiencing barriers to employment overcome them and find jobs that either accomplish their goals or take them to the next step on their individual journeys.

My role as a coach and mentor constantly reminds me of the lessons shared with me during my career, this post is the next chapter on “lessons learned” from my November 24th post.

Black Friday and Boxing Day (BFBD) … one merchant’s least two favorite days of the year

As a merchant, the end of November and the beginning of December is part of the most exciting time of the year. The holiday spirit infuses people and there a more of a willingness to make purchases during this period than at any other time of the year. Unfortunately, there are two events, Black Friday and Boxing Day (BFBD), that have come to represent the only shadow on this season. From a merchant’s perspective, let me share why BFBD are my least two favorite days of the year.

The “HOW” of better meetings

Your people are your greatest resource.

Facilitating great meetings will encourage them, teach them, provide them with opportunities and the tools they need. You need to listen to them, inspire them, and train them. Running good meetings is a “learned” skill that few of us every master completely. Done well, your meetings will create the conditions for growth and efficiencies, regardless of the type of organization you are part of.

This is a place to begin.

More than doing just one thing …

I began as a good manager but a poor leader. I benefited from good mentors and people who believed in my potential and through hard work, and many missteps, I have become a better manager and a good leader. In a small way, I hope this post repays their faith and helps you.

Success does not result from a single action, success is the cumulative result of hundreds of small intricate actions and decisions; but most importantly success comes from treating your people well.

We all struggle with decisions sometimes

Recognizing key opportunities, considering different doors to open or ignore, and making difficult choices are learned skills.

We have all struggled to learn the skills necessary to make better choices. This approach was shared with me, and it helps, see if these tools will help you or someone your know.

Subtleties of working with people … Take a short quiz.

I hope as an entrepreneur, manager, supervisor, or someone who aspires to take on any of those roles, you will ask yourself “Would you work for you?”

To be truly effective as a leader, you must consider the effects of your decisions, systems and processes, and their impacts on your people. My challenge today is to take a few minutes and consider the questions in this post. It is possible to be a manager but not a leader, considering this quiz may help you to become better at both.

SME SURVIVAL/thriving – 21 Prospecting Tips

We may live in the most competitive environment for small and medium-sized organizations ever. Competition for limited resources for charitable organization and for “for-profit’s” is literally a fight for survival. “Prospecting” for new clients and customers is some many smaller organizations should be examining. Today’s “Tools Everyone Can Use,” includes elements of the ongoing processes that can help you today.

Don’t cry, learn from spilled milk …

People are the “everything” for any organization. What if I told you, your organization could be much more successful without seeing any more clients or customers than you are right now? Every organization has “spillage,” clients or customers who leave your organization unsatisfied.

Starting today, especially after reading this short introduction, you and your people, regardless of your place in our communities, can do better. Providing an “Exceptional Customer Service Experience” is the starting point. This is true whether your organization is dedicated to sales or an established charitable organization. Take 5 minutes and see what you think.

A short guide to spending time …

How often do you wish for just a little more time …

Time to finish, time so you don’t have to stay late or work from home. Time to better prepare, to do a better job, to feel less behind? No one is born with the ability to master time, we cannot save it, we can only spend it.

What follows is a short (very) guide to some “Tools Everyone One Can Use,” to begin to spend their “time” better. Each of the tools works, I use them daily. I have learned them, with difficulty (lol), from my mentors, from experience; and like all of my other posts I would like to share them.

ps. This post is dedicated to HM.

Leading by example … one mentor’s difference

I write “Tools Everyone Can Use,” for small and medium-sized organizations, community issues we should all know about, and personal stories that might help people professionally, academically, and/or personally.

Today I am writing about a singularly unique person; what makes him remarkable isn’t what he has done, it’s about his willingness to share what he has learned and how that knowledge ripples outward from him.

This post reflects his generational ripples and it is my hope that anyone who reads this will be able to use his lessons to make a difference for themselves.