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16 May, 2025
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Being a Servant Leader without being a Manager or Supervisor
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A way forward …
It is worth it for you and for them …

TOOLS EVERYONE CAN USE …

In 1500 words or less, each post will give you something you can use TODAY to build yourself, your people and your organization whether your organization is a "for-profit" or a "not-for-profit."

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When starting a new job …

August 11, 2020February 25, 2021 Paul Wagenaar

Starting a new job can be a time of anxiety and discomfort because your comfort zone has been turned upside down. These are a few of the points that I share with new associates when they start working.

Company Culture, HR/Associate Development, Leadership, Tips for StudentsCulture, Leadership, Sales Training

Are your associates afraid to talk to you?

August 8, 2020 Paul Wagenaar

I have been a leader, supervisor, or manager for most of my life and one thing in particular is something I always tried to overcome was the fear that some people have about speaking honestly me. Fortunately, many of the people I have been responsible for, have done that, and as a result, together we succeeded, and our staff turnover was greatly reduced.

HR/Associate Development

Delivery and Set Up Standards

June 9, 2020October 11, 2020 Paul Wagenaar

WANT TO BE THE BEST – You have to do more than everyone else. “Champions do ordinary things better than everyone else” – Chuck Noll Too often we are guilty of assuming that everyone understands […]

Delivery StandardsCustomer Service, Delivery, Training

HOW TO HIRE SOMEONE

June 3, 2020October 11, 2020 Paul Wagenaar

Most businesses do not dedicate enough time to planning what kind of person they need, don’t make that mistake. Decide what you want, create a job description, create an advertisement, what are the important questions for an interview, do the interview with at least one other person, make your decision, and then ON-BOARD them properly

HR/Associate DevelopmentCompetitive Edge, Recruitment

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