Simple Truths – Nobody is born with a good work ethic.

Working is a learned skill, behavior, and attitude. We all have to learn as we go, we are going to make mistakes, we are going to look bad, and some of us may get fired; but every one of us will learn … hopefully sooner than later.

Work is hard work and there are many rules, many of which are not written anywhere. Somehow many employers and older people seem to expect that new employees should already know these rules; a situation that is hardly fair.

Fortunately, with posts like you are about to read, with patience and understanding from your employer, with better orientation and onboarding procedures there is help for you and people you know.

Relax – Starting a new job, meeting new people, and learning new things; all involve being outside your comfort zone; but it does get better and less stressful.

Don’t say you understand something unless you really do – As people, not enough of us say when we don’t grasp a concept or new procedure; it’s okay to ask questions and to admit you don’t understand.

Health and Safety 1Know and understand what your workplace hazards are on day one.

Expectations #1 –  In your first days nobody will expect you to change the world, so take advantage of that freedom from pressure and learn everything you can by listening.

There are hidden rules and cultures in any organization – Listen, observe, ask questions, listen, observe, and try to avoid offering opinions or criticisms too early.

Beware of the informal hierarchy – Virtually all existing associates are very good to new people. It is worth remembering though, new associates can represent threats to the existing hierarchy in an organization. That hierarchy is not always the organization’s stated; “chain of command” and awareness can help a new person successfully navigate their path and succeed despite it.

Work #2 – Worth mentioning twiceYou want to be known as a person who can get things done, who doesn’t abuse their breaks, and, as a person who stays until the job is finished. 

Be engaged #1 – Even when someone tells you something you already knowUsing active listening techniques (leaning forward, being attentive, not interrupting, saying thank you) is a great way to connect and build relationships with your co-workers.

Health and Safety 2Understand and use the proper personal protective equipment (PPE) and insist you receive the proper training.

Expectations #2 – No job is beneath you, take and do every job offered to the best of your ability each time you are asked. Learn, ask questions, learn some more, accomplish each task, and build your reputation and knowledge each day.

Don’t get hung up on titles, especially your ownIf you have been hired for a mid-to senior-level position, consider introducing yourself by name. Try “Hi, I’m Paul, I’m pleased to meet you,” rather than, “Hi, I am the new General Manager.” Your new co-workers will know who you are, and a personal approach will help to forge new working relationships.

Health and Safety 3Read directions, instructions, and warnings BEFORE using equipment or potentially dangerous products.

Skills Development – Take advantage of every course, workshop, seminar, or other learning opportunity offered to you. The skills you acquire are yours and even if you move to other jobs, those skills give you an edge.

Be engaged #3 – If your new organization has any after-hours events, ensure that you make every effort to attend and actively participate. These types of events are excellent ways to break down barriers and immerse yourself in their culture.

You will be measured and tested dailyYour new employers and coworkers do not know you or trust you in the beginning. Be the person who works as hard when the boss is in the room as they do when the boss is on vacation.

Your employer expects you will make mistakesYour new organization knows that it is going to happen. It is okay: everyone does and will. Do your best, ask questions, admit and own your mistakes, and try not to make the same mistake twice. I always told new people on their first day, “If you make a mistake that we haven’t seen before, we will name it after you.” We never had to do that.

When you join or re-join the workforce in whatever capacity, appreciate that work is work and you will have good days and bad days. Even from day one, you have skills, you have experiences, and you have an attitude; all of which will help to determine what you achieve and your level of success. Use this post as a small guide or tool to help you improve on what you accomplish.

Good luck,

Paul 

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