I Thought I Understood My Community. I Was Wrong.

Six years ago, I left the “for-profit” world for a short-term non-profit contract. I didn’t know what to expect, nor if I’d even be accepted or be useful.

What I found was a world full of steep learning curves, invisible heroes, and challenges I’d never imagined. In six years, I’ve learned more about my community, the struggles with poverty, addiction, housing, and systemic barriers, than decades in retail ever taught me.

I’ve seen incredible people pour heart and soul into work with no guarantees, no recognition, just a relentless drive to make a difference. Their dedication reshaped how I approach leadership, collaboration, and problem-solving.

Next month, I step into a new volunteer role as the Chairperson of our United Way, inspired to encourage others to act: support charities, lift wages, donate time, and focus on long-term impact. Real change isn’t about us, it’s about the people and communities we live in.

BUILDING FUTURES: Hiring Summer Students

Every summer, organizations hire students to fill short-term roles. Few stop to consider that they are shaping long-term futures.

For many students, a summer job is their first real encounter with responsibility, accountability, and workplace culture. It is where reputations begin. It is where habits are formed. It is where confidence is either strengthened or quietly eroded.

For employers, hiring students is not simply a staffing decision. It is a leadership decision. It is a choice about whether to treat young people as temporary labour, or as emerging professionals.

When approached intentionally, summer employment becomes more than seasonal work. It becomes mentorship, community investment, and the foundation of someone’s career.

“A Reasonable Expectation of Humanity”

We move through and interact with dozens of organizations and people every day, healthcare, government, work, housing, commerce, and community spaces. Most interactions are brief, yet over time they quietly shape our sense of dignity, trust, and belonging.

This post explores a simple idea: a reasonable expectation of humanity in those interactions. Not perfection or special treatment, but clarity, respect for time, basic human regard, competence with humility, fairness, and accountability when things go wrong.

As you read, notice where these standards are present in your own interactions, and where they quietly fall away. And if you work inside an organization that holds power over others, consider how humanity is supported by design, not just individual effort.

As with most of my posts, this is a little longer than most, thank you for taking the time to read.

Atypical – Just Another Word for Discrimination?

Point of view … perspective … life experience … and what we learn each day. The more I learn about other people, their challenges, and their resilience, the more I am determined to help illuminate what many of us do not see. Please take a few minutes to read this post and to share it; the people in all our communities who live with disabilities and barriers could really use our help.

Bipolar Disorder Does Not Erase a Person’s Potential … misunderstanding does

Did you know more than half a million Canadians live with bi-polar disorder? About 3 out of 100 people in your lives experience this medical condition but few of us really know much about what they experience. Most of what we know likely falls into myths, misconceptions, and stigma unfortunately.

This blog is a very short introduction into what we should all know, whether we are employers, co-workers, friends, family, or community members. By learning more we can help them open more doors to employment and understanding. We can help them overcome the barriers society and our lack of knowledge has created.

We owe them that.

Building Culture is Building Success

Culture isn’t built in meetings. It is built in moments – every minute of every day and in every action – culture can be nurtured, strengthened, and lived. The way we treat people when no one’s watching determines the strength of every business. Start small, stay kind, and keep building. It isn’t easy, it can be hard work, frustrating, fraught with setbacks; however, it is worth the time, and it is worth the investment … every time.

Consider this post to be an introduction, a starting point for building your team through one of the areas that is entirely within your ability to influence.

Building Teams by Developing People

High performing teams are often desired by most organizations; however, it is remarkable how few of these organizations take the time to put all of the building blocks for success in place. Effective organizational dynamics and “how” teams function doesn’t happen by accident. Creating an inclusive and evolving “team charter” should be one of the first “building blocks” all organizations have on their “to do” list.

– Common things we should do but don’t always.

I was inspired to write this because of a motorcycle at 6:30 on my one day to sleep in this week. After ranting for several minutes I decided to channel my energy into something positive. We all complain about what we don’t like … what if I wrote about all the things a good neighbour would and does do? This was the result, please feel free to add your comments and thoughts.

What is accessibility? Are we compliant or complicit – Accessibility in 2025?

We notice the ramps, the braille on some washroom signs, we all sometimes use the power door options when we have large items to get through doors, but do we notice the places that aren’t accessible?

More than 20 years legislation became law that guaranteed accessibility standards for people who live with barriers and disabilities. The law promised action. It has been hit or miss, there have been some improvements, but not enough. We need to ask ourselves are we compliant or are we complicit? We also need to advocate and take action.

How well do you read social cues?

As a career advisor who works with people who live with barriers it is interesting reversing perspectives about social cues. Most people who live with barriers have to learn to adapt to social cues that are not intrinsic to them, what are you doing to recognize and accommodate their social cues?

This post is a brief introduction to social cues that could add understanding and appreciation to our daily interaction with people who experience barriers. The more we support diversity, equity, and inclusiveness; the more opportunities for growth we all have.