Tag: disruptive leadership

A Recurring Theme

Paul Wagenaar

I believe “for-profit” and “not-for-profit” organizations both can and must make a difference in our communities. Since my return to the “for-profit” sector my posts have refocused on issues and concerns shared by many small and medium-sized organizations; however, the perspectives and lessons learned while working for the United Way and Canadian Mental Health Association are just as important as marketing, sales, and logistics.

Please take five minutes and see if there are any tools in this post you can use. Change starts with one person and we need your help.

Common denominators

Paul Wagenaar

People are the heart and soul of any organization. Finding the “perfect” hire seldom occurs, when any organization “goes to market” the best they can hope for is to find the very best person available. The search can be difficult, but can be made easier by looking for the common denominators the “best people” often share.

Adapting, Improvising, and Overcoming

Paul Wagenaar

For small and medium-size organizations of all stripes, finding good people in a challenging labor market has never been harder. Take five minutes and consider some unconventional solutions.

“The customer is not always right”

Paul Wagenaar

“The customer is always right …” is not a valid argument. “The customer has rights,” is. You have rights and you have responsibilities.

Take a few minutes, you will find this to be a short guide to finding the right retail organizations for you.

Why now is a good time to plan your Christmas Party.

Paul Wagenaar

This might seem like the last item on your list of priorities heading into likely the warmest month of the year … do yourself a favor and give me five minutes.
Christmas parties can be more than just seasonal staff party. Done well with planning and preparation they can be your annual key event to build morale and staff retention.
See what you think, and if you liked this post check out more than 220 others for small and medium-sized organizations at salestrainer.blog.

To be successful in sales don’t sell!

Paul Wagenaar

Covid 19 changes how we did things, many things suffered including how many people approached sales.

Sales is about solving issues; satisfying wants and desires. It is also not limited to furniture, automotive, and real estate. Virtually all of us are involved in sales, the traditional definition as well as for ideas, new concepts, and to lead change in organizations.

I believe sales is not selling, give me five minutes and see if agree.

Getting out in front of your fires

Paul Wagenaar

Too many problems, not enough time, not enough resources, and no time to think. These issues plague small and medium sized organizations of every sector in society. Bouncing from one fire to the next leads to feeling overwhelmed and frustration.

There is a way forward …

Ask your people, “Do our meetings suck? … … lessons for every sector from retail to charities

Paul Wagenaar

At the risk of being flippant, this topic is very important. Too many meetings and training sessions for organizations are ineffective. This post is just a start, but it is a good place to start thinking about make changes in your approach to meetings. Leading innovative, interesting, and effective meetings and training sessions can make the difference between engagement and failure.

Mind the gap.

Paul Wagenaar

Many organizations are increasingly recognizing the importance of “On-Boarding” new people to their teams. Taking the time to introduce “Team Charters” and developing “living processes” that help nurture and develop people are vital to increase staff retention. Managing “off-boarding” is also important. It is a process that should not be ignored, to gain valuable insights and feedback but also to ensure the organizational relationship is ended properly.