Adapting, Improvising, and Overcoming
For small and medium-size organizations of all stripes, finding good people in a challenging labor market has never been harder. Take five minutes and consider some unconventional solutions.
Tag: disruptive leadership
“The customer is not always right”
“The customer is always right …” is not a valid argument. “The customer has rights,” is. You have rights and you have responsibilities.
Take a few minutes, you will find this to be a short guide to finding the right retail organizations for you.
Getting past stuck
You will always find situations where you or your organization must change more or faster than what is comfortable for you or your people. It can seem impossible and can threaten to overwhelm us.
Why now is a good time to plan your Christmas Party.
This might seem like the last item on your list of priorities heading into likely the warmest month of the year … do yourself a favor and give me five minutes.
Christmas parties can be more than just seasonal staff party. Done well with planning and preparation they can be your annual key event to build morale and staff retention.
See what you think, and if you liked this post check out more than 220 others for small and medium-sized organizations at salestrainer.blog.
To be successful in sales don’t sell!
Covid 19 changes how we did things, many things suffered including how many people approached sales.
Sales is about solving issues; satisfying wants and desires. It is also not limited to furniture, automotive, and real estate. Virtually all of us are involved in sales, the traditional definition as well as for ideas, new concepts, and to lead change in organizations.
I believe sales is not selling, give me five minutes and see if agree.
Getting out in front of your fires
Too many problems, not enough time, not enough resources, and no time to think. These issues plague small and medium sized organizations of every sector in society. Bouncing from one fire to the next leads to feeling overwhelmed and frustration.
There is a way forward …
Ask your people, “Do our meetings suck? … … lessons for every sector from retail to charities
At the risk of being flippant, this topic is very important. Too many meetings and training sessions for organizations are ineffective. This post is just a start, but it is a good place to start thinking about make changes in your approach to meetings. Leading innovative, interesting, and effective meetings and training sessions can make the difference between engagement and failure.
Mind the gap.
Many organizations are increasingly recognizing the importance of “On-Boarding” new people to their teams. Taking the time to introduce “Team Charters” and developing “living processes” that help nurture and develop people are vital to increase staff retention. Managing “off-boarding” is also important. It is a process that should not be ignored, to gain valuable insights and feedback but also to ensure the organizational relationship is ended properly.
Common Sense, the least common of all senses, and Lesson’s Learned.
Learning from mistakes, encouraging feedback, and applying lesson’s learned should be common sense … you would think. Unfortunately this is not always the case. One of the most important “Tools Everyone Can Use,” is incorporating some method of applying “Lesson’s Learned” to things you or your organization do.
Why won’t my people do what I ask?
As a manager this is one of the greatest sources of frustration … as a leader it is an opportunity to learn, understand your people and to gain “Willing cooperation.”