Stepping back from the edge …
I have been here. Painfully unaware that I was teetering on the precipice. I was lucky, I had good mentors, I had key people who took a chance and told me what I needed to do and gave me the space to change. It wasn’t always smooth but I listened, I learned, and I became better.
As managers and supervisors, we will all eventually find ourselves in this position; how we react determines if we can step back or if we will plunge into the abyss.
What follows is what I was taught, what I learned, and what I continue to use. I hope it helps you.