Tag: Sales Training

Don’t cry, learn from spilled milk …

Paul Wagenaar

People are the “everything” for any organization. What if I told you, your organization could be much more successful without seeing any more clients or customers than you are right now? Every organization has “spillage,” clients or customers who leave your organization unsatisfied.

Starting today, especially after reading this short introduction, you and your people, regardless of your place in our communities, can do better. Providing an “Exceptional Customer Service Experience” is the starting point. This is true whether your organization is dedicated to sales or an established charitable organization. Take 5 minutes and see what you think.

Adapting, Improvising, and Overcoming

Paul Wagenaar

For small and medium-size organizations of all stripes, finding good people in a challenging labor market has never been harder. Take five minutes and consider some unconventional solutions.

Avoiding drama, politics, and bull#@%!

Paul Wagenaar

This post was inspired by a series of miscalculations and mistakes I unfortunately helped to create. The end result was the exit of a very good person from an organization I care about deeply. What follows is a summary of our “lesson’s learned” that we will apply for the next time.

To be successful in sales don’t sell!

Paul Wagenaar

Covid 19 changes how we did things, many things suffered including how many people approached sales.

Sales is about solving issues; satisfying wants and desires. It is also not limited to furniture, automotive, and real estate. Virtually all of us are involved in sales, the traditional definition as well as for ideas, new concepts, and to lead change in organizations.

I believe sales is not selling, give me five minutes and see if agree.

For students of all ages, from teenagers to senior citizens

Paul Wagenaar

Recently, I listened to a story about how an entire generation of students are writing exams for the first time and that inspired me to write this post about how to prepare and write an exam. Whether you are one of those students; a high school or college student, or a professional preparing for a course exam; there should be something in this post to help you.

Common Sense, the least common of all senses, and Lesson’s Learned.

Paul Wagenaar

Learning from mistakes, encouraging feedback, and applying lesson’s learned should be common sense … you would think. Unfortunately this is not always the case. One of the most important “Tools Everyone Can Use,” is incorporating some method of applying “Lesson’s Learned” to things you or your organization do.

Tools Everyone Can Use to Handle Pressure

Paul Wagenaar

A friend asked for a post on pressure. I wrote this with them in mind using tools other have shared with me. I hope that it might help other people as well. Handling pressure is a learned skill and sharing skills and stories is a great way to help friends and family.

Success is often found in small details

Paul Wagenaar

Often lost in everything that is written or said about great leadership are small, but very important attributes. Leadership is about building relationships with people, gaining willing cooperation, consistency, and thoughtfulness. Please take a few minutes, read this post, share the points, and add anything that you think is missing.

21 Things you should know when Buying a Washer and Dryer

Paul Wagenaar

Recently a friend asked me for some tips on what to look for when buying a mattress. As a former furniture and appliance manager/buyer, it was nice to help them out. Someone else asked about Laundry Teams so this one is for them.

We all try to help with what we have to offer.