SME SURVIVAL/thriving – 21 Prospecting Tips

We may live in the most competitive environment for small and medium-sized organizations ever. Competition for limited resources for charitable organization and for “for-profit’s” is literally a fight for survival. “Prospecting” for new clients and customers is some many smaller organizations should be examining. Today’s “Tools Everyone Can Use,” includes elements of the ongoing processes that can help you today.

Don’t cry, learn from spilled milk …

People are the “everything” for any organization. What if I told you, your organization could be much more successful without seeing any more clients or customers than you are right now? Every organization has “spillage,” clients or customers who leave your organization unsatisfied.

Starting today, especially after reading this short introduction, you and your people, regardless of your place in our communities, can do better. Providing an “Exceptional Customer Service Experience” is the starting point. This is true whether your organization is dedicated to sales or an established charitable organization. Take 5 minutes and see what you think.

A short guide to spending time …

How often do you wish for just a little more time …

Time to finish, time so you don’t have to stay late or work from home. Time to better prepare, to do a better job, to feel less behind? No one is born with the ability to master time, we cannot save it, we can only spend it.

What follows is a short (very) guide to some “Tools Everyone One Can Use,” to begin to spend their “time” better. Each of the tools works, I use them daily. I have learned them, with difficulty (lol), from my mentors, from experience; and like all of my other posts I would like to share them.

ps. This post is dedicated to HM.

Don’t be too quick to say “NO”

I regularly speak about topics such as job searching and keeping a job from an employers perspective to high school students and other adults. Recently, several people suggested writing about employee retention from the employee’s perspective.

– a basic guide to what everyone should know about employment agreements

Tomorrow I am speaking to a high school careers class about “How to find a job,” and it is a topic I am quite passionate about. During my preparation I was reminded about helping a friend understand their employment agreement. This “Tool Everyone Can Use,” is a very brief guide to learning more about your rights when it comes to employment agreements whether you are new to the workforce or just have questions about your work agreements, particularly for small and medium-sized organizations.

Playing “The Game” Well

I look for inspiration everywhere, in the people I have know, in the people I meet, in everything I see, feel, or touch.

Most recently I was inspired by a documentary on Ernie Coombs, the man who was Mr. Dressup on the CBC. I had been working on a post about how to succeed though building others and he provided the impetus to finish this post.

The people we don’t see …

Three years ago, I left the world of business and charted a new path in the charitable sector. I had always thought I was well informed and knew what was happening in my community. I was completely wrong. I am grateful for the people who volunteer and work for the United Way and the Canadian Mental Health Association for helping me to see what I couldn’t see before.

I have reentered the business world, but I am forever changed by what I learned to see, and hope to help other people see, what many of us miss every day.

Turning the page on price focused marketing

Marketing and advertising is all about us; however, the vast majority is just “noise,” and too many small and medium-sized merchants get caught up in that noise. Today’s post is about “turning the page on price” to focus on those things that add value for your customers and clients.

TOOLS EVERYONE CAN USE – A guide to groceries

Inflation, shrinkflation, rising costs are hitting everyone from all sides. This is a short guide to some simple tools that everyone can use or share with someone who could use a little help making their food budget work.

Please take a few minutes and see what you think, if you have your own ideas to share, please add them to the comments.