In 1500 words or less, each post will give you something you can use TODAY to build yourself, your people and your organization whether your organization is a "for-profit" or a "not-for-profit."
One of the questions I am asked the most is about handling staff issues or “problem people” in an organization. Being a leader is full of challenges, but perhaps the hardest one is “How to effectively deal with someone who is causing problems.”
Few issues are “black and white” and often taking actions can create follow on problems. Today’s post is a short guide to helping you overcome these issues and is one more set of “Tools Everyone Can Use.”
oining a new organization can be both exciting and nerve-racking at the same time. Everyone wants to adjust, fit in, and begin making a contribution as soon as possible. Many people, myself included, can struggle with finding that sense of belonging. Everyone knows what they want to do, just finding the “how” to make that happen is what is difficult.
Recently I attended a local job fair. Individually all of the participants, job seekers/employers/and organizers, did a good job … but some things were missing.
I came away from the job fair the same way I always do, frustrated and disappointed, as I suspect did many other people. I decided to offer some suggestions or “Tools Everyone Could Use” whether a job-seeker, employer, or organizer … see what you think.
I hope as an entrepreneur, manager, supervisor, or someone who aspires to take on any of those roles, you will ask yourself “Would you work for you?”
To be truly effective as a leader, you must consider the effects of your decisions, systems and processes, and their impacts on your people. My challenge today is to take a few minutes and consider the questions in this post. It is possible to be a manager but not a leader, considering this quiz may help you to become better at both.
Have you ever wanted to complain about your boss but felt you had no mechanism that you could access, or do you feel that if you did, you would be the one punished not your boss? Some complaints are minor, others can be quite severe. Many of us feel frustrated and powerless to influence this situation.
Maybe there is a path you could try. Have you considered ways that you might be able to “manage your boss?”
I am writing this a few days before Christmas, my family is gathering, gifts and food have been bought, and we are not alone in these preparations. Like many Canadians, although I may appreciate and have awareness of what is happening to other people, they are an abstraction, in my reality I literally have blinders on, and we are blind to the reality our lives are not representative of the majority of people on our planet.
Yet, as I write this and as you read my words, life is happening for other people; and it is not the life we have. I hope you read this, and help to begin to make more of a difference for people who do not share in our prosperity.
The original purpose of my website was to offer free tips and advice to the people who run and work for small and medium-sized organizations. Admittedly I have diverged somewhat to include many of the community social issues that impact and also can be impacted by these same organizations. Working in the charitable sector also made me realize many other organizations could benefit from the “lessons learned” included in these tips.
Today’s post is about procurement and/or buying of products and services particularly for people who run and work in organizations where everyone wears multiple hats.
Small and medium-sized organizations, retailers, service companies, and even charitable organizations struggle even in good times. When inflation is high, the labour market is tight, and competitive pressures cause many sleepless nights it is an even greater struggle.
Success, the ability to adapt and overcome is achievable, a good place to start is to consider the lessons learned in “beware the rabbit hole.”
We may live in the most competitive environment for small and medium-sized organizations ever. Competition for limited resources for charitable organization and for “for-profit’s” is literally a fight for survival. “Prospecting” for new clients and customers is some many smaller organizations should be examining. Today’s “Tools Everyone Can Use,” includes elements of the ongoing processes that can help you today.
People are the “everything” for any organization. What if I told you, your organization could be much more successful without seeing any more clients or customers than you are right now? Every organization has “spillage,” clients or customers who leave your organization unsatisfied.
Starting today, especially after reading this short introduction, you and your people, regardless of your place in our communities, can do better. Providing an “Exceptional Customer Service Experience” is the starting point. This is true whether your organization is dedicated to sales or an established charitable organization. Take 5 minutes and see what you think.