Starting your Journey to becoming a Servant Leader

Becoming a manager of any type of organization is a big accomplishment for anyone. My challenge for anyone in this position is to strive to be more than a manager … become a leader … and most importantly become a servant leader. The road ahead for a new manager is full of danger and chances for failure; however, as an aspiring servant leader, your chances for success increase dramatically when you put serving your team ahead of your own aspirations.

Building Teams by Developing People

High performing teams are often desired by most organizations; however, it is remarkable how few of these organizations take the time to put all of the building blocks for success in place. Effective organizational dynamics and “how” teams function doesn’t happen by accident. Creating an inclusive and evolving “team charter” should be one of the first “building blocks” all organizations have on their “to do” list.

Being Aware is always better …

How do you stand out in a interview? How do you keep from being too nervous? How do you convince the interviewer you are the right person for their team? How do you not trip up? The answers to these questions and more will just take a few minutes …

What is accessibility? Are we compliant or complicit – Accessibility in 2025?

We notice the ramps, the braille on some washroom signs, we all sometimes use the power door options when we have large items to get through doors, but do we notice the places that aren’t accessible?

More than 20 years legislation became law that guaranteed accessibility standards for people who live with barriers and disabilities. The law promised action. It has been hit or miss, there have been some improvements, but not enough. We need to ask ourselves are we compliant or are we complicit? We also need to advocate and take action.

How well do you read social cues?

As a career advisor who works with people who live with barriers it is interesting reversing perspectives about social cues. Most people who live with barriers have to learn to adapt to social cues that are not intrinsic to them, what are you doing to recognize and accommodate their social cues?

This post is a brief introduction to social cues that could add understanding and appreciation to our daily interaction with people who experience barriers. The more we support diversity, equity, and inclusiveness; the more opportunities for growth we all have.

Revisiting the 20 Things

The original “Twenty” was shared with me many years ago as a guide for excellence. Designed, initially for sales excellence, I have kept it close from job to job, sector to sector, and with some periodic updates, it continues to be my guide to achieving success. I am grateful to the friend who shared them with me and I hope you may find them to be as useful for you.

Transferrable skills – A “for-profit” to “non-profit journey of lessons learned.

After a lifetime working in the “for-profit” sector, I unexpectedly took a left turn into the “non-profit” world on a 6-month contract five years ago.

I thought I knew what to expect, and I could not have been more wrong.

First, as a volunteer, then as a contract employee, my learning curve was steep, not only because we were at the height of the pandemic but because I was starting and learning a new job remotely. Fortunately, I was given the opportunity to grow and the freedom to try new ideas, to collaborate, and many of my former life skills were directly transferrable to this new world.

Through my coworkers, and at more than 50 food organizations and 300+ volunteers, I learned more about the community that I worked and lived in just a few months than what I thought I had learned in more than thirty years in the “for-profit” world.

Wins, losses, ties, and finding other ways to Victory – Part 2

Have you ever tried to get into a building but couldn’t open the door? Have you ever needed immediate assistance only to be told you will have to go on a waiting list for six months or more? Have you ever wanted a job but didn’t get it knowing that you were not considered, not because you couldn’t do the job, but because of someone’s bias you weren’t given a chance?

In Canada everyone has the right to employment, but it is far from a “level playing field;” people who live with barriers, including disabilities have to work harder to achieve their wins, they often lose, occasionally tie, and have to find ways to make progress and achieve a measure of victory.

In this, part 2 of 2, I hope to illuminate more of the barriers, the challenges, and to help dispel the myths and biases to help people who live with barriers and disabilities to achieve their employment goals.

We need your awareness and your commitment to diversity, equity, and inclusiveness.

Answer …  Everything is about value and standing out

We are conditioned by society not to stand out, we all suffer to one extent or another because of the education system and by human nature. Fortunately “blending in” is a learned behavior that can be “unlearned.” The journey to success is helped by learning to stand out, to always provide value and it doesn’t matter if it is for yourself, personally, or for your organization; and it is something you can do, you can even start today.

Being a Servant Leader without being a Manager or Supervisor

What is leadership? Does it come automatically when you are a supervisor or a manager? Or is it the cumulative effect of dozens of small actions that sometimes seem invisible unless you are looking for them? Someone who is a manager or supervisor doesn’t automatically become a leader, especially not a servant leader; although anyone who is a servant leader would always make a great supervisor or manager.