Tag: Culture

Inside the Interview – Part 2: What Happens When a Hire Goes Wrong

Paul Wagenaar

Most managers hate admitting when a hire isn’t working out.

So they delay the conversation.

They hope the problem fixes itself.

Or they quietly tolerate issues that affect the whole team.

But ignoring a bad fit rarely solves anything. Sooner or later every leader faces the same reality: not every hire works out.

In the latest article in my Inside the Interview series, I talk about what good managers actually do when hiring goes wrong, and how to handle the situation professionally, fairly, and responsibly.

Part 1:  The “Why” Behind Interview Questions

Paul Wagenaar

Most job seekers think interviews are about giving the “right” answers.

After conducting hundreds of interviews, I’ve learned something different.
Employers are not just listening to your answers, they are deciding whether you can solve their problem.

Strong candidates understand this and approach every question differently.

Here are some of the most common interview questions and what employers are really trying to learn.

I Thought I Understood My Community. I Was Wrong.

Paul Wagenaar

Six years ago, I left the “for-profit” world for a short-term non-profit contract. I didn’t know what to expect, nor if I’d even be accepted or be useful.

What I found was a world full of steep learning curves, invisible heroes, and challenges I’d never imagined. In six years, I’ve learned more about my community, the struggles with poverty, addiction, housing, and systemic barriers, than decades in retail ever taught me.

I’ve seen incredible people pour heart and soul into work with no guarantees, no recognition, just a relentless drive to make a difference. Their dedication reshaped how I approach leadership, collaboration, and problem-solving.

Next month, I step into a new volunteer role as the Chairperson of our United Way, inspired to encourage others to act: support charities, lift wages, donate time, and focus on long-term impact. Real change isn’t about us, it’s about the people and communities we live in.

BUILDING FUTURES: Hiring Summer Students

Paul Wagenaar

Every summer, organizations hire students to fill short-term roles. Few stop to consider that they are shaping long-term futures.

For many students, a summer job is their first real encounter with responsibility, accountability, and workplace culture. It is where reputations begin. It is where habits are formed. It is where confidence is either strengthened or quietly eroded.

For employers, hiring students is not simply a staffing decision. It is a leadership decision. It is a choice about whether to treat young people as temporary labour, or as emerging professionals.

When approached intentionally, summer employment becomes more than seasonal work. It becomes mentorship, community investment, and the foundation of someone’s career.

“A Reasonable Expectation of Humanity”

Paul Wagenaar

We move through and interact with dozens of organizations and people every day, healthcare, government, work, housing, commerce, and community spaces. Most interactions are brief, yet over time they quietly shape our sense of dignity, trust, and belonging.

This post explores a simple idea: a reasonable expectation of humanity in those interactions. Not perfection or special treatment, but clarity, respect for time, basic human regard, competence with humility, fairness, and accountability when things go wrong.

As you read, notice where these standards are present in your own interactions, and where they quietly fall away. And if you work inside an organization that holds power over others, consider how humanity is supported by design, not just individual effort.

As with most of my posts, this is a little longer than most, thank you for taking the time to read.

“Seasonal Home Care Through Attention, Rhythm, and Practical Wisdom”

Paul Wagenaar

Homes speak quietly. This is a longer post, I know, but it’s worth five unhurried minutes. Drawing on witchcraft philosophy and generations of folk wisdom, “Burping Your House” explores how paying attention through the seasons can prevent bigger problems later. Blending practical Canadian home care with mindful observation, it’s a reminder that care, timing, and gratitude are a kind of everyday magic.

Retail: The Lessons, the Pressure, and the Price

Paul Wagenaar

Retail has a way of shaping you for what comes next. It builds judgment under pressure, people skills that actually work, and leadership grounded in reality, not theory.

In my latest blog, I explore how experience in retail prepares you for future growth: which skills travel well beyond the sales floor, how to keep evolving without burning out, and what it takes to build a career rooted in integrity and purpose.

If you’re in retail now, transitioning out, or rethinking your next chapter, this piece is written with you in mind.

Atypical – Just Another Word for Discrimination?

Paul Wagenaar

Point of view … perspective … life experience … and what we learn each day. The more I learn about other people, their challenges, and their resilience, the more I am determined to help illuminate what many of us do not see. Please take a few minutes to read this post and to share it; the people in all our communities who live with disabilities and barriers could really use our help.

Redefining the Perfect Hire: Who’s in Your Blind Spots?

Paul Wagenaar

Does the best candidate always get the job?

Does everyone who can do the job get equal consideration?

Or do our unconscious biases, misconceptions, and traditional image of the “ideal candidate” create hiring blind spots preventing us from seeing different and perhaps better hiring solutions?

Is it you or is it them – Frustrated at work

Paul Wagenaar

When you can’t go forward, you can’t go back, and you can’t stay where you are; this is a horrible situation to find yourself in. Being stuck is something that happens to many of us in our careers. Today’s post is a short guide, based at least in part by my own experience, on how to become unstuck.